Account managers are a necessity if you want to retain clients long-term – don’t underestimate their importance.
Typically, we have found that once you reach about 15-20 clients, it becomes more evident that the consistent client communication and everything else you have to juggle as an agency owner becomes too much.
Account managers are the second department, after taking care of the operations, that you should consider hiring out to have continual growth and momentum within your digital marketing agency.
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